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When & Where
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Ticketing & Registration
- Which track is right for me?
- I can’t attend VidCon Anaheim in person. Do you offer digital access?
- How can I access the content offered by my On Demand ticket or bundle?
- How long are tickets available?
- When is the last day I can cancel my ticket(s)?
- When is the last day I can modify the name on my ticket(s)?
- How do I cancel my ticket(s)?
- How do I modify the name on my ticket(s)?
- Help, I can’t find my confirmation email/tickets!
- Can I upgrade to a different ticket type?
- When/where/how do I pick up my credentials when I arrive?
- What does my ticket give me access to?
- What if I lose my badge/RFID wristband?
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Tixr Account
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Meet & Greets
- How will I find out which meet & greets I received?
- What do I do when I arrive at VidCon?
- How can I meet my favorite creators?
- Help! How do I log into the matchmaking platform?
- Meet & Greet Session Types
- I’m a parent/chaperone. Can I give my meet & greets to the kid I’m supervising?
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Creator Track Mentorship Series
- What is the Creator Track Mentorship Series?
- How will I find out if I receive a Creator Track Mentorship session?
- Help! How do I log into the matchmaking platform?
- I received a mentorship session. What do I do when I get to VidCon?
- I'm a parent/chaperone. Can I accompany my child to their mentorship session?
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Parents & Chaperones
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Rewards
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Hospitality & Travel
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Get Involved
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Accessibility
- Accessible Seating
- Service Animals
- Wheelchair/Mobility Scooter Rental
- All Gender Bathrooms
- ASL Interpreters/CART Services
- Accessible Registration
- Accessibility Ribbons
- Quiet Room
- Accessible Queueing
- Accessible Parking
- Elevators
- Nursing Mother’s Room
- Other Accessibility Accommodations
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More Info
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Merch
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Rules & Policies
- COVID-19 Health & Safety Guidelines
- What is your Refund Policy?
- How old do I have to be to attend VidCon Anaheim?
- Does VidCon have a Dress Code?
- What is your Code of Conduct?
- Filming at VidCon
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VidCon is an all ages event, but attendees who are under 16 years old must be accompanied by a ticketed adult (18+) at all times. Please see our Chaperone Policy below for more information:
Children 5 and under:
Children 5 and under do not need a ticket as long as they are accompanied by an adult (18+) who has purchased a ticket to attend VidCon. Children 5 years old and under may participate in any activities their parent or chaperone will be participating in during the event.
Children between the ages of 6 and 15:
Children between the ages of 6 and 15 must be accompanied by a ticketed adult (18+) at all times. The adult must have a ticket that offers access to the same track that the child is attending.
Children 16 or older:
Children 16 or older are not required to be accompanied by a chaperone if it\’s OK with their parent/guardian. If a parent/guardian would like to accompany their child in any capacity, they need a ticket to attend VidCon. If the parent/guardian is OK with being in the Chaperones’ Lounge and in the vicinity of the event, they do not need a ticket. Adults without tickets will not have access to any panels, the Expo Hall, concerts, etc.