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When & Where
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Ticketing & Registration
- Which track is right for me?
- How long are tickets available?
- When is the last day I can cancel my ticket(s)?
- When is the last day I can modify the name on my ticket(s)?
- How do I cancel my ticket(s)?
- How do I modify the name on my ticket(s)?
- Help, I can’t find my confirmation email/tickets!
- Can I upgrade to a different ticket type?
- When/where/how do I pick up my credentials when I arrive?
- What does my ticket give me access to?
- What if I lose my badge/RFID wristband?
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Tixr Account
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Meet & Greets
- How can I meet my favorite creators?
- Is Meet & Greet Matchmaking open yet?
- How do I enter Meet & Greet Matchmaking?
- Will I meet my favorite creator?
- Can I get into the Meet & Greet Hall with my friends?
- I’m a parent/chaperone. Can I give my meet & greets to the kid I’m supervising?
- What do I do when I arrive at VidCon?
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Creator Track Mentorship Series
- What is the Creator Track Mentorship Series?
- How can I attend the Creator Track Mentorship Series?
- How does Creator Track Mentorship Matchmaking work?
- I'm a parent/chaperone. Can I accompany my child to their mentorship session?
- I received a mentorship session. What do I do when I get to VidCon?
- Is there a Buddy System for the Creator Track Mentorship Series?
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Parents & Chaperones
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Rewards
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Hospitality & Travel
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Get Involved
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Accessibility
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More Info
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Merch
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Rules & Policies
VidCon is an all ages event, but attendees who are under 16 years old must be accompanied by a ticketed adult (18+) at all times. Please see our Chaperone Policy below for more information:
Children 5 and under:
Children 5 and under do not need a ticket as long as they are accompanied by an adult (18+) who has purchased a ticket to attend VidCon. Children 5 years old and under may participate in any activities their parent or chaperone will be participating in during the event.
Children between the ages of 6 and 15:
Children between the ages of 6 and 15 must be accompanied by a ticketed adult (18+) at all times. The adult must have a ticket that offers access to the same track that the child is attending.
Children 16 or older:
Children 16 or older are not required to be accompanied by a chaperone if it’s OK with their parent/guardian. If a parent/guardian would like to accompany their child in any capacity, they need a ticket to attend VidCon. If the parent/guardian is OK with being in the Chaperones’ Lounge and in the vicinity of the event, they do not need a ticket. Adults without tickets will not have access to any panels, the Expo Hall, concerts, etc.