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When & Where
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Ticketing & Registration
- Which track is right for me?
- I can’t attend VidCon Anaheim in person. Do you offer digital access?
- How can I access the content offered by my On Demand ticket or bundle?
- How long are tickets available?
- When is the last day I can cancel my ticket(s)?
- When is the last day I can modify the name on my ticket(s)?
- How do I cancel my ticket(s)?
- How do I modify the name on my ticket(s)?
- Help, I can’t find my confirmation email/tickets!
- Can I upgrade to a different ticket type?
- When/where/how do I pick up my credentials when I arrive?
- What does my ticket give me access to?
- What if I lose my badge/RFID wristband?
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Tixr Account
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Meet & Greets
- How will I find out which meet & greets I received?
- What do I do when I arrive at VidCon?
- How can I meet my favorite creators?
- Help! How do I log into the matchmaking platform?
- Meet & Greet Session Types
- I’m a parent/chaperone. Can I give my meet & greets to the kid I’m supervising?
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Creator Track Mentorship Series
- What is the Creator Track Mentorship Series?
- How will I find out if I receive a Creator Track Mentorship session?
- Help! How do I log into the matchmaking platform?
- I received a mentorship session. What do I do when I get to VidCon?
- I'm a parent/chaperone. Can I accompany my child to their mentorship session?
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Parents & Chaperones
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Rewards
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Hospitality & Travel
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Get Involved
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Accessibility
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More Info
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Merch
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Rules & Policies
The names on your tickets may be modified up until June 21, 2023 at 12 AM (PT). If you need to update the name on a ticket after the deadline, please stop by the Registration Help Desk when you arrive at the event. Ticket names may not be modified once the ticket has been exchanged for credentials at Registration. Please note that it is not possible to update the last name on a ticket for an attendee who is under 13 years old.
Please follow the instructions below to update the name on your ticket:
- Visit the VidCon Anaheim ticketing site and click “Log In” in the top right corner.
- Hover over your initials in the top right corner and click “My Events”.
- Click “Manage Order” on your order for VidCon Anaheim 2023.
- Click “(Edit)” next to the name you’d like to change.
- Enter in the new First and Last Name and click “Update”.
Please note: It is not possible to update the email address associated with a ticket within Tixr. If you give your ticket to someone else, please be sure to fill out this form to request that the email address be updated so the new ticket holder doesn’t miss any important event information.