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When & Where
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Ticketing & Registration
- Which track is right for me?
- I can’t attend VidCon Anaheim in person. Do you offer digital access?
- How can I access the content offered by my On Demand ticket or bundle?
- How long are tickets available?
- When is the last day I can cancel my ticket(s)?
- When is the last day I can modify the name on my ticket(s)?
- How do I cancel my ticket(s)?
- How do I modify the name on my ticket(s)?
- Help, I can’t find my confirmation email/tickets!
- Can I upgrade to a different ticket type?
- When/where/how do I pick up my credentials when I arrive?
- What does my ticket give me access to?
- What if I lose my badge/RFID wristband?
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Tixr Account
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Meet & Greets
- How will I find out which meet & greets I received?
- What do I do when I arrive at VidCon?
- How can I meet my favorite creators?
- Help! How do I log into the matchmaking platform?
- Meet & Greet Session Types
- I’m a parent/chaperone. Can I give my meet & greets to the kid I’m supervising?
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Creator Track Mentorship Series
- What is the Creator Track Mentorship Series?
- How will I find out if I receive a Creator Track Mentorship session?
- Help! How do I log into the matchmaking platform?
- I received a mentorship session. What do I do when I get to VidCon?
- I'm a parent/chaperone. Can I accompany my child to their mentorship session?
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Parents & Chaperones
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Rewards
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Hospitality & Travel
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Get Involved
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Accessibility
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More Info
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Merch
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Rules & Policies
You can find your Order ID and ticket PDF in the order confirmation email you received from Tixr when you purchased your VidCon tickets. If you no longer have that email, you can also find this information using the instructions below.
Please note that all tickets on an order will only be accessible to the order holder within their account. To access all tickets on an order, please complete the following steps:
- Log in on our ticketing site (click “Log In” in the top right corner)
- Hover over your initials in the top right corner
- Click on “My Orders”
- Locate and click on your order for VidCon Anaheim 2023
You can use these steps to download your ticket PDFs and print them using the “Download” and “Print” links on the page after you click into the order. Please note that only active tickets will be downloaded/printed — canceled tickets will not. This page will also show you information about your order total, ticket totals, any refunds that have been issued, and so on.