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When & Where
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Ticketing & Registration
- Which track is right for me?
- I can’t attend VidCon Anaheim in person. Do you offer digital access?
- How can I access the content offered by my On Demand ticket or bundle?
- How long are tickets available?
- When is the last day I can cancel my ticket(s)?
- When is the last day I can modify the name on my ticket(s)?
- How do I cancel my ticket(s)?
- How do I modify the name on my ticket(s)?
- Help, I can’t find my confirmation email/tickets!
- Can I upgrade to a different ticket type?
- When/where/how do I pick up my credentials when I arrive?
- What does my ticket give me access to?
- What if I lose my badge/RFID wristband?
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Tixr Account
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Meet & Greets
- How will I find out which meet & greets I received?
- What do I do when I arrive at VidCon?
- How can I meet my favorite creators?
- Help! How do I log into the matchmaking platform?
- Meet & Greet Session Types
- I’m a parent/chaperone. Can I give my meet & greets to the kid I’m supervising?
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Creator Track Mentorship Series
- What is the Creator Track Mentorship Series?
- How will I find out if I receive a Creator Track Mentorship session?
- Help! How do I log into the matchmaking platform?
- I received a mentorship session. What do I do when I get to VidCon?
- I'm a parent/chaperone. Can I accompany my child to their mentorship session?
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Parents & Chaperones
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Rewards
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Hospitality & Travel
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Get Involved
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Accessibility
- Accessible Seating
- Service Animals
- Wheelchair/Mobility Scooter Rental
- All Gender Bathrooms
- ASL Interpreters/CART Services
- Accessible Registration
- Accessibility Ribbons
- Quiet Room
- Accessible Queueing
- Accessible Parking
- Elevators
- Nursing Mother’s Room
- Other Accessibility Accommodations
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More Info
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Merch
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Rules & Policies
- COVID-19 Health & Safety Guidelines
- What is your Refund Policy?
- How old do I have to be to attend VidCon Anaheim?
- Does VidCon have a Dress Code?
- What is your Code of Conduct?
- Filming at VidCon
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< All Topics
If you enter matchmaking by the deadline of May 10 at 5 PM (PT), you can log back into the matchmaking platform after 12 PM (PT) on May 17 to find out which sessions you received! Just log in, select Meet & Greet Matchmaking from the event list, and go to the “My Results” tab!
Please note that all matchmaking results are final! Modifications cannot be made to matchmaking results or meet & greet schedules. Trading of meet & greet sessions (even from parent to child) is not possible.