-
When & Where
-
Ticketing & Registration
- Which track is right for me?
- I can’t attend VidCon Anaheim in person. Do you offer digital access?
- How can I access the content offered by my On Demand ticket or bundle?
- How long are tickets available?
- When is the last day I can cancel my ticket(s)?
- When is the last day I can modify the name on my ticket(s)?
- How do I cancel my ticket(s)?
- How do I modify the name on my ticket(s)?
- Help, I can’t find my confirmation email/tickets!
- Can I upgrade to a different ticket type?
- When/where/how do I pick up my credentials when I arrive?
- What does my ticket give me access to?
- What if I lose my badge/RFID wristband?
- Show All Articles ( 8 ) Collapse Articles
-
Tixr Account
-
Meet & Greets
- How will I find out which meet & greets I received?
- What do I do when I arrive at VidCon?
- How can I meet my favorite creators?
- Help! How do I log into the matchmaking platform?
- Meet & Greet Session Types
- I’m a parent/chaperone. Can I give my meet & greets to the kid I’m supervising?
- Show All Articles ( 1 ) Collapse Articles
-
Creator Track Mentorship Series
- What is the Creator Track Mentorship Series?
- How will I find out if I receive a Creator Track Mentorship session?
- Help! How do I log into the matchmaking platform?
- I received a mentorship session. What do I do when I get to VidCon?
- I'm a parent/chaperone. Can I accompany my child to their mentorship session?
-
Parents & Chaperones
-
Rewards
-
Hospitality & Travel
-
Get Involved
-
Accessibility
- Accessible Seating
- Service Animals
- Wheelchair/Mobility Scooter Rental
- All Gender Bathrooms
- ASL Interpreters/CART Services
- Accessible Registration
- Accessibility Ribbons
- Quiet Room
- Accessible Queueing
- Accessible Parking
- Elevators
- Nursing Mother’s Room
- Other Accessibility Accommodations
- Show All Articles ( 8 ) Collapse Articles
-
More Info
-
Merch
-
Rules & Policies
- COVID-19 Health & Safety Guidelines
- What is your Refund Policy?
- How old do I have to be to attend VidCon Anaheim?
- Does VidCon have a Dress Code?
- What is your Code of Conduct?
- Filming at VidCon
- Show All Articles ( 1 ) Collapse Articles
If you entered Meet & Greet Matchmaking, when you arrive at Registration to redeem your credentials, all of your meet & greet information will automatically be stored on your RFID wristband and you’ll be good to go. If a wristband has been tampered with in any way, it will not be honored. Trading or gifting of meet & greets received via matchmaking is strictly prohibited, including between parent and child. Please be sure to pick up your credentials as early as possible so you’ll have plenty of time to get to your session.
If you did not enter matchmaking, visit this page to learn about attending standby and pop-up meet & greets on a first-come, first-served basis.
If you are chaperoning an attendee with meet & greets, you will be able to accompany them but not participate unless you received the same session via Meet & Greet Matchmaking or waited in the Standby Line.
Attendees will be able to begin lining up one hour before their session begins up until 30 minutes after the session has started. If you show up more than 30 minutes after, there is no guarantee that you will be permitted entry, so please be on time!