-
When & Where
-
Ticketing & Registration
- Which track is right for me?
- I can’t attend VidCon Anaheim in person. Do you offer digital access?
- How can I access the content offered by my On Demand Subscription?
- How long are tickets available?
- When is the last day I can cancel my ticket(s)?
- When is the last day I can modify the name on my ticket(s)?
- How do I cancel my ticket(s)?
- How do I modify the name on my ticket(s)?
- Help, I can’t find my confirmation email/tickets!
- Can I upgrade to a different ticket type?
- What does my ticket give me access to?
- When/where/how do I pick up my credentials when I arrive?
- What if I lose my badge/RFID wristband?
- Show All Articles ( 8 ) Collapse Articles
-
Tixr Account
-
Meet & Greets
- How do I log into the matchmaking platform?
- How can I meet my favorite creators?
- Is Meet & Greet Matchmaking open yet?
- How do I enter Meet & Greet Matchmaking?
- Will I meet my favorite creator?
- Can I get into the Meet & Greet Hall with my friends?
- Meet & Greet Session Types
- Show All Articles ( 2 ) Collapse Articles
-
Mentorship Series
- What is the Mentorship Series?
- How can I attend the Mentorship Series?
- How do I log into the matchmaking platform?
- How do I enter Mentorship Matchmaking?
- I'm a parent/chaperone. Can I accompany my child to their mentorship session?
- Is there a Buddy System for the Mentorship Series?
- Show All Articles ( 1 ) Collapse Articles
-
Parents & Chaperones
-
Rewards
-
Hospitality & Travel
-
Get Involved
-
Accessibility
- Accessible Seating
- Service Animals
- Wheelchair/Mobility Scooter Rental
- Accessible Registration
- Accessibility Ribbons
- Accessible Parking
- Accessible Queueing
- All Gender Bathrooms
- ASL Interpreters/CART Services
- Elevators
- Nursing Mother’s Room
- Quiet Room
- Other Accessibility Accommodations
- Show All Articles ( 8 ) Collapse Articles
-
More Info
-
Merch
-
Rules & Policies
< All Topics
Matchmaking will run from May 8 at 12 PM (PT) through May 22 at 5 PM (PT). Be sure to keep an eye out on social @VidCon and look for emails from us to stay up to date on all matchmaking announcements. To make sure you’re prepared for when matchmaking opens, check out the following pages: