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When & Where
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Ticketing & Registration
- Which track is right for me?
- I can’t attend VidCon Anaheim in person. Do you offer digital access?
- How can I access the content offered by my On Demand Subscription?
- How long are tickets available?
- When is the last day I can cancel my ticket(s)?
- When is the last day I can modify the name on my ticket(s)?
- How do I cancel my ticket(s)?
- How do I modify the name on my ticket(s)?
- Help, I can’t find my confirmation email/tickets!
- Can I upgrade to a different ticket type?
- What does my ticket give me access to?
- When/where/how do I pick up my credentials when I arrive?
- What if I lose my badge/RFID wristband?
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Tixr Account
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Meet & Greets
- How do I log into the matchmaking platform?
- How can I meet my favorite creators?
- Is Meet & Greet Matchmaking open yet?
- How do I enter Meet & Greet Matchmaking?
- Will I meet my favorite creator?
- Can I get into the Meet & Greet Hall with my friends?
- Meet & Greet Session Types
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Mentorship Series
- What is the Mentorship Series?
- How can I attend the Mentorship Series?
- How do I log into the matchmaking platform?
- How do I enter Mentorship Matchmaking?
- I'm a parent/chaperone. Can I accompany my child to their mentorship session?
- Is there a Buddy System for the Mentorship Series?
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Parents & Chaperones
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Rewards
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Hospitality & Travel
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Get Involved
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Accessibility
- Accessible Seating
- Service Animals
- Wheelchair/Mobility Scooter Rental
- Accessible Registration
- Accessibility Ribbons
- Accessible Parking
- Accessible Queueing
- All Gender Bathrooms
- ASL Interpreters/CART Services
- Elevators
- Nursing Mother’s Room
- Quiet Room
- Other Accessibility Accommodations
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More Info
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Merch
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Rules & Policies
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The Mentorship Series will bring small groups of select Creator and Industry Track attendees face to face with top digital creators and professionals in an intimate setting. Each session will be structured around a specific topic, and attendees will have the opportunity to ask questions, engage with their peers, and learn about the wonderful world of digital video from industry leaders.
Mentorship sessions will be assigned via a matchmaking system. Mentorship Matchmaking will run from May 8 at 12 PM (PT) through May 22 at 5 PM (PT). Please note that not everyone who enters Mentorship Matchmaking will receive a mentorship session.