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When & Where
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Ticketing & Registration
- Which track is right for me?
- How long are tickets available?
- When is the last day I can cancel my ticket(s)?
- When is the last day I can modify the name on my ticket(s)?
- How do I cancel my ticket(s)?
- How do I modify the name on my ticket(s)?
- Help, I can’t find my confirmation email/tickets!
- Can I upgrade to a different ticket type?
- When/where/how do I pick up my credentials when I arrive?
- What does my ticket give me access to?
- What if I lose my badge/RFID wristband?
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Tixr Account
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Meet & Greets
- How can I meet my favorite creators?
- Is Meet & Greet Matchmaking open yet?
- How do I enter Meet & Greet Matchmaking?
- Will I meet my favorite creator?
- Can I get into the Meet & Greet Hall with my friends?
- I’m a parent/chaperone. Can I give my meet & greets to the kid I’m supervising?
- What do I do when I arrive at VidCon?
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Creator Track Mentorship Series
- What is the Creator Track Mentorship Series?
- How can I attend the Creator Track Mentorship Series?
- How does Creator Track Mentorship Matchmaking work?
- I'm a parent/chaperone. Can I accompany my child to their mentorship session?
- I received a mentorship session. What do I do when I get to VidCon?
- Is there a Buddy System for the Creator Track Mentorship Series?
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Parents & Chaperones
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Rewards
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Hospitality & Travel
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Get Involved
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Accessibility
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More Info
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Merch
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Rules & Policies
All Creator Track Mentorship sessions are assigned via a matchmaking system that will open a month or two before the event. When it opens, eligible ticket holders (Creator and Industry as well as bundles) will be able to log in and rank each session topic using a slider that goes from 0 (no interest in a chat with this person) to 5 (very high interest). When the site closes, the system will assign mentoring sessions to attendees based on their topic preferences. When results are released, attendees who entered will be able to log back in and view the sessions they received as well as the creator or professional that will be leading the session. Please note that unlike the Meet & Greet Matchmaking system, it is not guaranteed that you will receive a mentorship session.