-
When & Where
-
Ticketing & Registration
- Which track is right for me?
- I can’t attend VidCon Anaheim in person. Do you offer digital access?
- How can I access the content offered by my On Demand ticket or bundle?
- How long are tickets available?
- When is the last day I can cancel my ticket(s)?
- When is the last day I can modify the name on my ticket(s)?
- How do I cancel my ticket(s)?
- How do I modify the name on my ticket(s)?
- Help, I can’t find my confirmation email/tickets!
- Can I upgrade to a different ticket type?
- When/where/how do I pick up my credentials when I arrive?
- What does my ticket give me access to?
- What if I lose my badge/RFID wristband?
- Show All Articles ( 8 ) Collapse Articles
-
Tixr Account
-
Meet & Greets
- How will I find out which meet & greets I received?
- What do I do when I arrive at VidCon?
- How can I meet my favorite creators?
- Help! How do I log into the matchmaking platform?
- Meet & Greet Session Types
- I’m a parent/chaperone. Can I give my meet & greets to the kid I’m supervising?
- Show All Articles ( 1 ) Collapse Articles
-
Creator Track Mentorship Series
- What is the Creator Track Mentorship Series?
- How will I find out if I receive a Creator Track Mentorship session?
- Help! How do I log into the matchmaking platform?
- I received a mentorship session. What do I do when I get to VidCon?
- I'm a parent/chaperone. Can I accompany my child to their mentorship session?
-
Parents & Chaperones
-
Rewards
-
Hospitality & Travel
-
Get Involved
-
Accessibility
-
More Info
-
Merch
-
Rules & Policies
< All Topics
If you enter matchmaking by the deadline of May 10 at 5 PM (PT), you can log back into the matchmaking platform after 12 PM (PT) on May 17 to find out if you received any mentorship sessions. Just log in, select Creator Track Mentorship Matchmaking from the event list, and go to the “My Results” tab!
Please note that all matchmaking results are final! Modifications cannot be made to matchmaking results or schedules. Trading of Creator Track Mentorship sessions (even from parent to child) is not possible.