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When & Where
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Ticketing & Registration
- Which track is right for me?
- How long are tickets available?
- When is the last day I can cancel my ticket(s)?
- When is the last day I can modify the name on my ticket(s)?
- How do I cancel my ticket(s)?
- How do I modify the name on my ticket(s)?
- Help, I can’t find my confirmation email/tickets!
- Can I upgrade to a different ticket type?
- When/where/how do I pick up my credentials when I arrive?
- What does my ticket give me access to?
- What if I lose my badge/RFID wristband?
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Tixr Account
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Meet & Greets
- How can I meet my favorite creators?
- Is Meet & Greet Matchmaking open yet?
- How do I enter Meet & Greet Matchmaking?
- Will I meet my favorite creator?
- Can I get into the Meet & Greet Hall with my friends?
- I’m a parent/chaperone. Can I give my meet & greets to the kid I’m supervising?
- What do I do when I arrive at VidCon?
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Creator Track Mentorship Series
- What is the Creator Track Mentorship Series?
- How can I attend the Creator Track Mentorship Series?
- How does Creator Track Mentorship Matchmaking work?
- I'm a parent/chaperone. Can I accompany my child to their mentorship session?
- I received a mentorship session. What do I do when I get to VidCon?
- Is there a Buddy System for the Creator Track Mentorship Series?
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Parents & Chaperones
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Rewards
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Hospitality & Travel
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Get Involved
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Accessibility
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More Info
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Merch
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Rules & Policies
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You may modify the name on your ticket up until June 21, 2023 at 12 AM (PT). After that date, the chaperone replacing you will need to stop by the Registration Help Desk during the event to ask for the ticket to be updated before the ticket is redeemed for a credential. They will need to give the order holder’s first and last name as well as the Order ID in order to request the name to be updated.
For instructions on updating the name on your ticket prior to the deadline, please see this page. We also encourage you to send this person the QR Code for the ticket so they can get through Registration as quickly as possible.