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When & Where
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Ticketing & Registration
- Which track is right for me?
- I can’t attend VidCon Anaheim in person. Do you offer digital access?
- How can I access the content offered by my On Demand ticket or bundle?
- How long are tickets available?
- When is the last day I can cancel my ticket(s)?
- When is the last day I can modify the name on my ticket(s)?
- How do I cancel my ticket(s)?
- How do I modify the name on my ticket(s)?
- Help, I can’t find my confirmation email/tickets!
- Can I upgrade to a different ticket type?
- When/where/how do I pick up my credentials when I arrive?
- What does my ticket give me access to?
- What if I lose my badge/RFID wristband?
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Tixr Account
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Meet & Greets
- How will I find out which meet & greets I received?
- What do I do when I arrive at VidCon?
- How can I meet my favorite creators?
- Help! How do I log into the matchmaking platform?
- Meet & Greet Session Types
- I’m a parent/chaperone. Can I give my meet & greets to the kid I’m supervising?
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Creator Track Mentorship Series
- What is the Creator Track Mentorship Series?
- How will I find out if I receive a Creator Track Mentorship session?
- Help! How do I log into the matchmaking platform?
- I received a mentorship session. What do I do when I get to VidCon?
- I'm a parent/chaperone. Can I accompany my child to their mentorship session?
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Parents & Chaperones
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Rewards
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Hospitality & Travel
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Get Involved
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Accessibility
- Accessible Seating
- Service Animals
- Wheelchair/Mobility Scooter Rental
- All Gender Bathrooms
- ASL Interpreters/CART Services
- Accessible Registration
- Accessibility Ribbons
- Quiet Room
- Accessible Queueing
- Accessible Parking
- Elevators
- Nursing Mother’s Room
- Other Accessibility Accommodations
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More Info
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Merch
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Rules & Policies
- COVID-19 Health & Safety Guidelines
- What is your Refund Policy?
- How old do I have to be to attend VidCon Anaheim?
- Does VidCon have a Dress Code?
- What is your Code of Conduct?
- Filming at VidCon
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< All Topics
Once you purchase your VidCon Anaheim tickets, you will receive an email with a personalized link that you can share with your friends and family on social, via email, etc. Each time someone purchases a ticket using your link, you will earn points toward discounts on your order. If you earn enough points for a discount, you will automatically receive a refund of the discount amount after the event. You can find a list of the points each ticket is worth on this page.
Did you purchase tickets for more than just yourself? Have the other attendees on your order share your link on their socials as well to help you earn points faster!
Please note:
- Reward points cannot be earned by purchasing through your own referral link.
- Discounts earned via Rewards will be issued in the form of a discount five days after the event. No discounts will be applied before then. You will receive an email confirming this when the refund is applied.
- Discount refunds will be automatically issued back to the original card used for purchase. If the card is no longer valid, it is up to you to contact your bank ahead of time to ask them to reroute the funds.
- If someone purchases a ticket through your link and then cancels their ticket, those points will be lost.