When & Where
Ticketing & Registration
- Which track is right for me?
- Why is there no Creator Track at VidCon Baltimore?
- I can’t attend VidCon Baltimore in person. Do you offer digital access?
- How can I access the content offered by my On Demand Subscription?
- How long are tickets available?
- When is the last day I can cancel my ticket(s)?
- When is the last day I can modify the name on my ticket(s)?
- How do I modify the name on my ticket(s)?
- How do I cancel my ticket(s)?
- Can I upgrade to a different ticket type?
- Help, I can’t find my confirmation email/tickets!
- When/where/how do I pick up my credentials when I arrive?
- What does my ticket give me access to?
- What if I lose my badge/RFID wristband?
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Meet & Greets
- How can I meet my favorite creators?
- Is Meet & Greet Matchmaking open yet?
- How do I enter Meet & Greet Matchmaking?
- Can I get into the Meet & Greet Hall with my friends?
- Will I meet my favorite creator?
- I’m a parent/chaperone. Can I give my meet & greets to the kid I’m supervising?
- What do I do when I arrive at VidCon?
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Parents & Chaperones
Hospitality, Travel, & Other Activities
Get Involved at VidCon
- Service Animals
- All Gender Bathrooms
- Accessible Registration
- Accessibility Ribbons
- ASL Interpreters/CART Services
- Quiet Room
- Other Accessibility Accommodations
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Rules & Policies
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You can change the email address associated with your Tixr account using the following steps:
1. Log in with the email address and password you used to create your account on our ticketing site.
2. Hover over your initials in the upper right hand corner and click on “My Profile”.
3. From here, you can just click on the pencil icon next to any of the available fields to update your information.
Once you’ve updated your email address, please feel free to reach out to email@example.com and we would be happy to resend your confirmation email if you would like it sent again.