VIDCON US ORDER REFUND REQUESTS

All VidCon US 2022 orders are fully refundable until June 3, 2022 at 12:00 AM (PT). If you would like to request a refund, please fill out the form below.

If you purchased tickets for VidCon US 2021 and your order did not contain Single-day tickets, your order was automatically transferred to the 2022 event unless you requested a refund. If you will not be attending VidCon US 2022, you can request a refund here instead. If you are unsure if your tickets are still active, please feel free to reach out to us at info@vidcon.com.

Please note:

  • Refunds can only be issued to the original card used for purchase. If the card you used is no longer active, please reach out to your bank directly before requesting your refund to ensure they are able to redirect these funds.
  • Your refund can take 5 – 10 business days to process depending on when you submit your request and depending on your bank or card issuer. We appreciate your patience!
  • Submitting this form will result in all tickets on your order being canceled and refunded! If you would only like to cancel a specific ticket or tickets, please instead reach out to us at info@vidcon.com with your Order ID and the first name that is listed on the ticket(s) you would like canceled.