COVID-19 UPDATE

Given the continuous evolution of the COVID-19 health contingencies throughout the world, and because of the situation in Mexico in particular, ViacomCBS Networks Americas has postponed the May event and will soon announce new dates for the first edition of VidCon México 2022.

We want VidCon Mexico to be a unique in-person experience, and we want you to meet your favorite creators in the flesh, without putting your health at risk, as it is our top priority.

ViacomCBS has the mission to offer the best live experiences and seeks to ensure that VidCon Mexico continues to be a fun, vibrant and safe celebration for all those who want to witness the future of the digital world through an unforgettable in-person experience.

We would also like to inform you that all previously purchased tickets will be fully refunded and we look forward to seeing all attendees next year.

To request your reimbursement you will have from August 24, 2021 and as deadline on November 24, 2021.

You must send your request to reembolsos-asistentes@boletia.com with the following information:

  • Full Name
  • E-mail registered in the purchase
  • Reservation ID
  • Bank name*
  • Account number (10 digits)
  • Interbank CLABE (18 digits)
  • Cardholder Name
*Saldazo cards are not accepted

Remember that refunds take a process of time and cuts, they are not immediate, we will keep you informed of the process once you send your email with all the complete data.