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VidCon Locations
Abu Dhabi
Anaheim
Baltimore
Mexico
São Paulo
Home
Schedule
Schedule
Schedule at a Glance
Tracks
Community Track
Industry Track
Featured Creators
Speakers
Meet & Greets
Sponsors, Supporters, and Partners
Sponsors, Supporters, and Partners
Sponsorship Inquiry
More VidCon
Parents & Chaperones
Rules & Regulations
Health & Safety
Security
Contact Us
FAQ
About
Buy Tickets
JULY 7 – 9 AT THE SÃO PAULO EXPO
VidCon São Paulo FAQ
Got questions? Find answers here!
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When & Where
What is the schedule for each day at VidCon São Paulo?
When & where is VidCon São Paulo 2023 taking place?
Will there be VidCons in other locations?
Ticketing & Registration
Can I exchange my ticket for another VidCon São Paulo ticket type?
Can I modify the name on my ticket(s)?
Can’t make it to all days of VidCon? Don’t worry, we have single-day tickets.
Help, I can’t find my confirmation email/tickets!
How can I cancel a specific ticket I purchased?
How can I purchase more than 6 industry tickets?
How do I cancel my ticket(s)?
How do I know if I can buy a half entrance ticket?
How long are tickets available?
What does my ticket give me access to?
What if I lose my badge?
When is the last day I can cancel my order?
When/where/how do I pick up my credentials when I arrive?
Where can I buy tickets for VidCon São Paulo?
Which track is right for me?
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Meet & Greets
Can I access the Meet & Greet area with my friends?
Can I access the Meet & Greet area with the child/teenager I am accompanying?
Can I already schedule my Meet & Greet session?
Can I switch Meet & Greet sessions with my friend?
How can I find out what meet & greets are happening at VidCon São Paulo?
How can I sign up to participate in meet & greets at VidCon São Paulo?
If I cancel my VidCon São Paulo 2023 ticket what happens to the Meet & Greet session I have scheduled?
Will I meet and take a picture with my favorite creator at VidCon São Paulo?
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Parents & Chaperones
Can two of us chaperone on different days using the same ticket?
I am a chaperone. Do I need a ticket for VidCon São Paulo?
I’m a parent/chaperone. Can I give my meet & greets to the kid I’m supervising?
Turns out I can’t make it to chaperone last minute, how do I transfer my ticket to another chaperone?
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Travel & Hospitality
How and where can I find a room?
How do I get to VidCon São Paulo/My Hotel?
What else can I do in the area?
Rules & Policies
COVID-19 Health & Safety Guidelines
Does VidCon have a Dress Code?
How old do I have to be to attend VidCon São Paulo?
What is your Code of Conduct?
What is your Refund Policy?
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More Info
How can I get more information about VidCon São Paulo?
Will there be a food court at VidCon São Paulo?
Accessibility
Miscellaneous
Service Animals
Wheelchair/Mobility Scooter Rental
Seating
Accessible Registration
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Go Dream Account
Help, I forgot my Go Dream password! How can I reset it?
Help, I need to update or change my information on my Go Dream account. How can I do it?
How long does an order stay on Go Dream’s shopping cart?
I created my account using an incorrect email address, how can I update it?
I need help to complete my ticket purchase and have questions on the purchase flow.
Where can I find my VidCon tickets in my Go Dream account?
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Get Involved at VidCon São Paulo
How can I be a sponsor or exhibitor at VidCon São Paulo?
How can I partner with VidCon as a content and/or technology company specialized in social media, influencer marketing and/or research?
How do I apply for a press badge?