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When & Where
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Ticketing & Registration
- Where can I buy tickets for VidCon São Paulo?
- Which track is right for me?
- Can’t make it to all days of VidCon? Don’t worry, we have single-day tickets.
- How do I know if I can buy a half entrance ticket?
- How long are tickets available?
- When is the last day I can cancel my order?
- How can I cancel a specific ticket I purchased?
- Can I modify the name on my ticket(s)?
- How do I cancel my ticket(s)?
- Help, I can’t find my confirmation email/tickets!
- Can I exchange my ticket for another VidCon São Paulo ticket type?
- What does my ticket give me access to?
- When/where/how do I pick up my credentials when I arrive?
- What if I lose my badge?
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Meet & Greets
- How can I find out what meet & greets are happening at VidCon São Paulo?
- How can I sign up to participate in meet & greets at VidCon São Paulo?
- Can I already schedule my Meet & Greet session?
- Will I meet and take a picture with my favorite creator at VidCon São Paulo?
- Can I access the Meet & Greet area with my friends?
- Can I switch Meet & Greet sessions with my friend?
- Can I access the Meet & Greet area with the child/teenager I am accompanying?
- If I cancel my VidCon São Paulo 2023 ticket what happens to the Meet & Greet session I have scheduled?
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Parents & Chaperones
- I am a chaperone. Do I need a ticket for VidCon São Paulo?
- Can two of us chaperone on different days using the same ticket?
- Turns out I can’t make it to chaperone last minute, how do I transfer my ticket to another chaperone?
- I’m a parent/chaperone. Can I give my meet & greets to the kid I’m supervising?
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Travel & Hospitality
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Rules & Policies
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More Info
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Accessibility
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Go Dream Account
- Where can I find my VidCon tickets in my Go Dream account?
- How long does an order stay on Go Dream’s shopping cart?
- I created my account using an incorrect email address, how can I update it?
- Help, I forgot my Go Dream password! How can I reset it?
- Help, I need to update or change my information on my Go Dream account. How can I do it?
- I need help to complete my ticket purchase and have questions on the purchase flow.
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Get Involved at VidCon São Paulo
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We cannot guarantee that you will meet or take a picture with your favorite creator, but you can have this chance with one of the creators attending VidCon São Paulo 2023 through meet & greet signups. To get the chance of scheduling a session you have to:
- Buy a ticket to VidCon São Paulo 2023.
- Schedule a meet & greet session through our platform, which will open about 1 month before the date of the event. Stay tuned to the VidCon São Paulo website and socials and to your email inbox to find out as soon as the scheduling website is open!
Please note:
- The 2-Day Community and Industry Track ticket holders will be able to log in and have the first pick of the available sessions. Meet & greet signups will open to Single-day ticket holders two weeks later.
- Meet & greet sessions have limited capacities and will be assigned on a first-come, first-served basis as attendees sign up for them.
- You can only schedule a meet & greet session by accessing the platform with the order holder credentials registered on Go Dream’s website (email and password).