I forgot my Tixr password! How can I reset it?

To reset your password, follow these steps:1. Click on the “Log In” button in the top right corner of the ticketing site. 2. In the bottom right corner under the blue “Log In” button, click the link that says “Forgot password?”. 3. Type in your email address, and then keep an eye out for an… Continue reading I forgot my Tixr password! How can I reset it?

How can I update the email address on my Tixr account?

You can change the email address associated with your Tixr account using the following steps:1. Log in with the email address and password you used to create your account on our ticketing site. 2. Hover over your initials in the upper right hand corner and click on “My Profile”.3. From here, you can just click… Continue reading How can I update the email address on my Tixr account?

Where can I find my VidCon tickets in my Tixr account?

You can find your Order ID and ticket PDF in the order confirmation email you received from Tixr when you purchased your VidCon tickets. If you no longer have that email, you can also find this information using the instructions below. Please note that all tickets on an order will only be accessible to the… Continue reading Where can I find my VidCon tickets in my Tixr account?

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