THINGS TO KNOW BEFORE YOU GO!
CREDENTIAL PICKUP
You must pick up your credentials (badge + RFID wristband) when you arrive at VidCon. Registration is in Hall E of the Anaheim Convention Center. Upon arriving at the ACC for the first time, park in Car Park 4, have a ride share drop you off at Transit Plaza, or walk to the Marriott side of the ACC and follow signs.
HALL E REGISTRATION HOURS:
Wednesday, June 18: 11:00 AM – 7:00 PM
Thursday, June 19: 8:00 AM – 7:00 PM
Friday, June 20: 8:00 AM – 6:00 PM
Saturday, June 21: 8:00 AM – 6:00 PM
Single-day Thursday credentials can only be redeemed on Thursday, Single-day Friday credentials can only be redeemed on Friday, and Single-day Saturday credentials can only be redeemed on Saturday.
To get through registration as quickly as possible, each attendee needs to bring a photo ID and/or their QR Code, either printed out or on their phone (QR Codes can be found in the email from Leap that the order holder receives when they purchase tickets). Please note that the name on the photo ID must match the first and last name you used during registration. If you did not register with your legal name, please review our FAQ for instructions on how to modify your name.
Attendees may ONLY pick up their own credentials; credentials cannot be redeemed on behalf of an attendee who is not present. Each attendee will receive a badge and wristband that must be worn throughout the entire event. Wristbands do not loosen once they have been put on, and damaged or cut wristbands will not be honored and will need to be replaced. Replacement badges and/or wristbands are each subject to a $20 fee.
CREDENTIALS
You will need your badge and your RFID wristband to enter VidCon. BOTH pieces MUST be worn at all times to gain access to and remain in the venue. If at any time you are found inside the venue without both, you may be asked to leave the event.
- Scan your wristband every time you enter the event and every time you exit.
- Only wristbands purchased from the official event website and ticketing partners are valid. Do not purchase wristbands from third parties.
- Wristbands are non-transferable and non-exchangeable.
- Wristbands will be treated as void if tampered with; do not cut or try to remove your wristband.
- Wristbands do not loosen once tightened, so don’t pull your wristband too tight!
- Lost, damaged, or stolen wristbands will be deactivated. Replacement badges and wristbands are subject to a $20 replacement fee each, and you must show photo ID and/or proof of purchase to get a replacement.
- Your wristband should remain on your wrist throughout the event. Do not remove your wristband until all official programming is over and you have exited the venue.
BUYING TICKETS ON SITE
Tickets will be available for purchase on-site. Please proceed to Hall E Registration and look for the ticket sales booth. You may pay with a debit card, credit card, or cash (Apple Pay, Google Pay, or Samsung Pay are not accepted). To limit the amount of time spent in line, we urge you to consider purchasing your ticket online before the event. Tickets can also be purchased online throughout the event.
MERCH REDEMPTION
If you pre-ordered merch, stop by the VidCon Pre-sale Merch Redemption Booth at Registration in Hall E to pick up your VidCon hoodies, t-shirts, and posters. To redeem your pre-ordered merch, you will need to bring your merch QR code to the booth. The booth will be open every day, so you have all weekend to claim your items.
Please note: we will not ship the merch to you. You must claim it at the event.
WHAT TO BRING
- Your enthusiasm and vibes
- Your phone or smart device (have you downloaded the VidCon App?)
- Your QR Code and/or Photo ID
- A water bottle (let’s be sustainable together!)
- A small bag (12”x12” or under)! No large bags or rolling bags, please!
Please refer to our Security page for a full list of prohibited items and bag restrictions.
ACCESSIBILITY AT VIDCON ANAHEIM
It is important to us that VidCon Anaheim is as accessible as possible, and there are a variety of accommodations available to anyone who needs them. For more information, please check out our Accessibility FAQ.
MORE INFO
Follow us on social @VidCon and download the official VidCon app (and enable push notifications!) to stay updated on all things VidCon Anaheim. If you have any questions, please feel free to reach out to us at [email protected] and check out the helpful information in our FAQ.
VIDCON ANAHEIM MAPS
ACC Overview
Campus Map
