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When & Where
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Ticketing & Registration
- Which track is right for me?
- How long are tickets available?
- How do I cancel my ticket(s)?
- How do I modify the name on my ticket(s)?
- Help, I can’t find my confirmation email/tickets!
- Can I upgrade to a different ticket type?
- When/where/how do I pick up my credentials when I arrive?
- What does my ticket give me access to?
- What if I lose my badge/NFC wristband?
- How can I purchase the Intro to Creator Track add-on?
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Meet & Greets
- ¿Puedo entrar con mis amigos en la sala Meet & Greet? (Sistema de Amigos)
- I am a parent/chaperone. Can I enter the Meet & Greet Hall with the kid I am supervising?
- Meet & Greet Photos
- I’m a parent/chaperone. Can I give my meet & greets to the kid I’m supervising?
- How can I meet my favorite creators?
- How will I find out which meet & greets I received?
- What do I do when I arrive at VidCon?
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Get Involved at VidCon Mexico
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More Info
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Rules & Policies
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Meet & greets are assigned ahead of the event via Meet & Greet Matchmaking. Matchmaking ran from July 9 at 12 PM (CST) to July at 23 5 PM (CST) and is now closed. No additional entries can be accommodated at this time!
If you did not enter matchmaking, you can still participate in select meet & greets on a first-come, first-served basis! To learn more about the standby and pop-up meet & greets, check out this page. Standby and pop-up meet & greets are open to all ticket types!