VidCon Baltimore FAQ

When & Where

• When & where is VidCon Baltimore 2024 taking place?
• What is the schedule for each day at VidCon Baltimore?
• Will there be VidCons in other locations?

Ticketing & Registration

• Which track is right for me?
• Why is there no Creator Track at VidCon Baltimore?
• I can’t attend VidCon Baltimore in person. Do you offer digital access?
• How can I access the content offered by my On Demand Subscription?
• How long are tickets available?
• When is the last day I can cancel my ticket(s)?
• When is the last day I can modify the name on my ticket(s)?
• How do I cancel my ticket(s)?
• How do I modify the name on my ticket(s)?
• Help, I can’t find my confirmation email/tickets!
• Can I upgrade to a different ticket type?
• When/where/how do I pick up my credentials when I arrive?
• What does my ticket give me access to?
• What if I lose my badge/RFID wristband?
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Tixr Account

• Where can I find my VidCon tickets in my Tixr account?
• I created my account using an incorrect email address, how can I update it?
• I forgot my Tixr password! How can I reset it?

Meet & Greets

• How can I meet my favorite creators?
• Is Meet & Greet Matchmaking open yet?
• How do I enter Meet & Greet Matchmaking?
• Will I meet my favorite creator?
• Can I get into the Meet & Greet Hall with my friends?
• I’m a parent/chaperone. Can I give my meet & greets to the kid I’m supervising?
• Meet & Greet Session Types
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Parents & Chaperones

• I am a chaperone. Do I need a ticket for VidCon Baltimore?
• I can’t make it to chaperone, how do I transfer my ticket to another adult?
• Can two of us chaperone on different days using the same ticket?
• I’m a parent/chaperone. Can I give my meet & greets to the kid I’m supervising?
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Rewards

• How do Tixr rewards work?
• How many points is each ticket sale worth?
• Where can I find my Rewards referral link?
• How can I find out how many rewards points I have?
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Hospitality, Travel, & Other Activities

• How and where can I find a room?
• How do I get to VidCon/The Baltimore Convention Center/My Hotel?
• Parking near the Baltimore Convention Center
• What else can I do in the Baltimore area?
• Where can I find flights and other travel information?
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Get Involved at VidCon

• How can I be a sponsor or exhibitor at VidCon Baltimore?
• How do I apply for a press badge?
• How can I submit a speaker or session for VidCon Baltimore?

Accessibility

• Accessible Seating
• Service Animals
• All Gender Bathrooms
• ASL Interpreters/Assisted Listening Devices
• Accessible Registration
• Accessibility Ribbons
• Quiet Room
• Accessible Parking
• Accessible Queueing
• Elevators
• Wheelchair & Mobility Scooter Rental
• Other Accessibility Accommodations
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More Info

• How can I get more information about VidCon Baltimore?
• Making purchases during the event

Merch

• How/when can I redeem the merch I preordered?
• I forgot to add pre-sale merch to my order. How can I buy it?

Rules & Policies

• What is your Code of Conduct?
• Does VidCon have a Dress Code?
• How old do I have to be to attend VidCon Baltimore?
• What is your Refund Policy?
• Filming at VidCon
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