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Security
Contact Us
FAQ
Speak @ VidCon
About VidCon
Buy Tickets
VidCon Locations
Abu Dhabi
Anaheim
Baltimore
Mexico
São Paulo
Home
Schedule
Tracks
Community Track
Industry Track
VidConDemand
Featured Creators
Matchmaking
Meet & Greets
Sponsorship Inquiry
More VidCon
Parents & Chaperones
Hotels & Travel
Rules & Regulations
Security
Contact Us
FAQ
Speak @ VidCon
About VidCon
Buy Tickets
September 28 – October 1 at the Baltimore Convention Center
VidCon Baltimore FAQ
Got questions? Find answers here!
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When & Where
When & where is VidCon Baltimore 2023 taking place?
Will there be VidCons in other locations?
What is the schedule for each day at VidCon Baltimore?
Ticketing & Registration
Which track is right for me?
Why is there no Creator Track at VidCon Baltimore?
I can’t attend VidCon Baltimore in person. Do you offer digital access?
How can I access the content offered by my On Demand Subscription?
How long are tickets available?
When is the last day I can cancel my ticket(s)?
When is the last day I can modify the name on my ticket(s)?
How do I modify the name on my ticket(s)?
How do I cancel my ticket(s)?
Can I upgrade to a different ticket type?
Help, I can’t find my confirmation email/tickets!
When/where/how do I pick up my credentials when I arrive?
What does my ticket give me access to?
What if I lose my badge/RFID wristband?
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Tixr Account
Where can I find my VidCon tickets in my Tixr account?
How can I update the email address on my Tixr account?
I forgot my Tixr password! How can I reset it?
Meet & Greets
How can I meet my favorite creators?
Is Meet & Greet Matchmaking open yet?
How do I enter Meet & Greet Matchmaking?
Can I get into the Meet & Greet Hall with my friends?
Will I meet my favorite creator?
I’m a parent/chaperone. Can I give my meet & greets to the kid I’m supervising?
What do I do when I arrive at VidCon?
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Parents & Chaperones
Can two of us chaperone on different days using the same ticket?
I am a chaperone. Do I need a ticket for VidCon Baltimore?
I can’t make it to chaperone, how do I transfer my ticket to another adult?
I’m a parent/chaperone. Can I give my meet & greets to the kid I’m supervising?
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Rewards
How do Tixr rewards work?
How many points is each ticket sale worth?
How can I find out how many rewards points I have?
Where can I find my Rewards referral link?
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Hospitality, Travel, & Other Activities
How and where can I find a room?
How do I get to VidCon/The Baltimore Convention Center/My Hotel?
What else can I do in the Baltimore area?
Where can I find flights and other travel information?
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Get Involved at VidCon
How can I be a sponsor or exhibitor at VidCon Baltimore?
How do I apply for a press badge?
How can I submit a speaker or session for VidCon Baltimore?
Accessibility
Seating
Service Animals
All Gender Bathrooms
Accessible Registration
Accessibility Ribbons
ASL Interpreters/CART Services
Quiet Room
Other Accessibility Accommodations
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More Info
How can I get more information about VidCon Baltimore?
Making purchases during the event
Merch
How/when can I redeem the merch I preordered?
I forgot to add pre-sale merch to my order. How can I buy it?
Rules & Policies
What is your Code of Conduct?
Does VidCon have a Dress Code?
How old do I have to be to attend VidCon Baltimore?
What is your Refund Policy?
Are there any COVID-19 protocols?
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