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When & Where
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Ticketing & Registration
- Which track is right for me?
- How long are tickets available?
- When is the last day I can cancel my ticket(s)?
- When is the last day I can modify the name on my ticket(s)?
- How do I cancel my ticket(s)?
- How do I modify the name on my ticket(s)?
- Help, I can’t find my confirmation email/tickets!
- Can I upgrade to a different ticket type?
- When/where/how do I pick up my credentials when I arrive?
- What does my ticket give me access to?
- What if I lose my badge/RFID wristband?
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Tixr Account
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Meet & Greets
- How can I meet my favorite creators?
- Is Meet & Greet Matchmaking open yet?
- How do I enter Meet & Greet Matchmaking?
- Will I meet my favorite creator?
- Can I get into the Meet & Greet Hall with my friends?
- I’m a parent/chaperone. Can I give my meet & greets to the kid I’m supervising?
- What do I do when I arrive at VidCon?
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Creator Track Mentorship Series
- What is the Creator Track Mentorship Series?
- How can I attend the Creator Track Mentorship Series?
- How does Creator Track Mentorship Matchmaking work?
- I'm a parent/chaperone. Can I accompany my child to their mentorship session?
- I received a mentorship session. What do I do when I get to VidCon?
- Is there a Buddy System for the Creator Track Mentorship Series?
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Parents & Chaperones
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Rewards
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Hospitality & Travel
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Get Involved
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Accessibility
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More Info
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Merch
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Rules & Policies
All Creator Track Mentorship Series sessions will be assigned via a matchmaking system. Matchmaking for the Creator Track Mentorship Series will open a month or two before the event. During that time, attendees with eligible ticket types (Creator and Industry, including bundles) can log in using the order holder’s email address and the Order ID. Please be sure you have this information ahead of time so you are prepared. If you are the order holder and have purchased tickets for others, please be sure the attendees on your order know which email address you used and what the Order ID is.
How to Enter:
1. Once you’re logged in, read all the information in the “Help & Information” tab.

2. Click on the “My Choices” tab to begin your entry.

3. On this page, you’ll see a list of the topics that will be discussed at each session. Using the sliders, rank each topic from 0 (least interest) to 5 (most interest).

4. As you rank the topics, your entry will be saved automatically and you’ll see a pop-up notification that says “Save Successful”. You may log back in to modify your list at any time before the deadline, but your rankings will be locked down and FINALIZED when matchmaking closes. Modifications will also be automatically saved as they are made.

If you are the parent of a young child who will be entering for matchmaking, we strongly encourage you to help them with their entry.