-
When & Where
-
Ticketing & Registration
- Which track is right for me?
- I can’t attend VidCon Anaheim in person. Do you offer digital access?
- How can I access the content offered by my On Demand Subscription?
- How long are tickets available?
- When is the last day I can cancel my ticket(s)?
- When is the last day I can modify the name on my ticket(s)?
- How do I cancel my ticket(s)?
- How do I modify the name on my ticket(s)?
- Help, I can’t find my confirmation email/tickets!
- Can I upgrade to a different ticket type?
- What does my ticket give me access to?
- When/where/how do I pick up my credentials when I arrive?
- What if I lose my badge/RFID wristband?
- Show All Articles ( 8 ) Collapse Articles
-
Tixr Account
-
Meet & Greets
- How do I log into the matchmaking platform?
- How can I meet my favorite creators?
- Is Meet & Greet Matchmaking open yet?
- How do I enter Meet & Greet Matchmaking?
- Will I meet my favorite creator?
- Can I get into the Meet & Greet Hall with my friends?
- Meet & Greet Session Types
- Show All Articles ( 2 ) Collapse Articles
-
Mentorship Series
- What is the Mentorship Series?
- How can I attend the Mentorship Series?
- How do I log into the matchmaking platform?
- How do I enter Mentorship Matchmaking?
- I'm a parent/chaperone. Can I accompany my child to their mentorship session?
- Is there a Buddy System for the Mentorship Series?
- Show All Articles ( 1 ) Collapse Articles
-
Parents & Chaperones
-
Rewards
-
Hospitality & Travel
-
Get Involved
-
Accessibility
- Accessible Seating
- Service Animals
- Wheelchair/Mobility Scooter Rental
- Accessible Registration
- Accessibility Ribbons
- Accessible Parking
- Accessible Queueing
- All Gender Bathrooms
- ASL Interpreters/CART Services
- Elevators
- Nursing Mother’s Room
- Quiet Room
- Other Accessibility Accommodations
- Show All Articles ( 8 ) Collapse Articles
-
More Info
-
Merch
-
Rules & Policies
All Mentorship Series sessions will be assigned via a matchmaking system. Mentorship Matchmaking will run from May 8 at 12 PM (PT) through May 22 at 5 PM (PT).
How Mentorship Matchmaking Works
During matchmaking, attendees with eligible ticket types (Creator and Industry Track) can log in using the order holder’s email address and the Order ID. Please be sure you have this information ahead of time so you are prepared. If you are the order holder and have purchased tickets for others, please be sure the attendees on your order know which email address you used and what the Order ID is.
Once logged in, attendees will be able to view a list of the sessions that will be offered and rank each session topic using a slider that goes from 0 (no interest) to 5 (very high interest). When the site closes, the system will assign mentorship sessions to attendees based on their topic preferences.
When results are released, attendees who entered will be able to log back in and see if they received any sessions and find out who will be leading the session. Please note that unlike the Meet & Greet Matchmaking system, it is not guaranteed that everyone who enters will receive a mentorship session.